Support for coaching enrollment, account access, billing questions, and the Learntasia Cloud portal.
Use the same Google email that was invited or used during enrollment. Current students, parents, and coaches can sign in through the secure portal.
Stripe securely processes Learntasia payments and sends payment receipts. For a billing question, include the purchaser name, email, and package—never send card numbers.
If you completed payment but enrollment has not appeared yet, sign in on the activation page using the exact email entered during checkout and choose “Recheck my purchase.”
Refund, cancellation, and service questions are reviewed based on the applicable coaching agreement and circumstances. Contact Learntasia for assistance before making assumptions about eligibility.